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The CRO Operations Platform

One Platform.
Hire to Invoice,
Powered with AI.

The end-to-end operating system for Clinical Research Organizations — connecting talent, studies, timesheets and invoices in one place.

CROMS unifies every CRO operation — from AI-powered talent acquisition to automated invoicing — eliminating manual work and lost billable hours across the entire lifecycle.

See How It Works
AI Hire
Authorize
Contract
Timesheets
Expenses
Invoice
Many
CROs Worldwide
1000s
of End Users
4+
Platforms
0
Manual Handoffs
E2E
End-to-End Encrypted

From First Hire to Final Invoice —
Fully Connected

No lost billable hours. Every step in your CRO operation feeds the next automatically — no data re-entry, no broken handoffs, no revenue leakage.

1
AI Talent Acquisition
AI-powered CV analysis, video evaluation and candidate matching to study requirements
AI
2
Onboard & Authorize
Self-service onboarding, regulatory submission documents structured and tracked
3
Contract Management
Sponsor lifecycle, budget and pricing in one panel — auto-triggers invoice on completion
4
Work Entry & Timesheets
Standardized time logging per study and sponsor — feeds billing with zero reconciliation
5
Expense Management
AI receipt scanning, advance tracking and approvals — all captured for billing
AI
6
Automated Invoice
Timesheets, expenses and contract milestones flow directly into billing — zero manual entry, no lost revenue
AI
Always-On Platform Layer — runs across the entire lifecycle
Quality & NC Management
Non-conformities, deviations, CAPA
SoP Management
Version control, read confirmations
Task Management
Assign, track across teams
Surveys
Site selection, feedback
Customer Satisfaction
Sponsor & site feedback loops
WhatsApp + AI Bot
Tasks, approvals & updates via WhatsApp

Everything Your CRO Needs,
Built Into One System

Purpose-built modules for clinical research operations — each one connected, each one replacing a fragmented tool.

Contract Management

Full sponsor contract lifecycle — creation, approval, renewal tracking, budget analysis and automated billing triggers tied directly to timesheets.

Sponsor lifecycle & renewal alerts
Budget vs. actuals tracking
Automatic invoice generation on milestone

Work Entry & Timesheets

Standardized time tracking per study, sponsor and period — feeding directly into billing with zero manual reconciliation and no lost billable hours.

Authorized vs. unauthorized hours reporting
Staff workload & FTE analytics
Direct pipeline to invoice generation

Expense & Payment Management

AI-powered receipt scanning, project-based expense tracking, advance management and sponsor payment flows — all in one panel.

AI receipt scan & auto-fill
Daily pending payments dashboard
Participant & pharmacy reimbursement

Training & LMS

A compliance-ready learning management system with algorithm-driven retraining schedules and built-in certification for field and office staff.

Algorithm-based retraining cycles
SCORM, video, PDF and document-based content
QR-verified certification & gap analysis
Built for compliance:
End-to-End Encrypted
GDPR Ready
21 CFR Part 11
GCP / ICH E6
GCP / ISO 9001
Smarty · Field Portal
Live
Work Entry
Expense / Advance3
Participant Registration
My Trainings2
Calibration & Kit Tracking
Task Tracker
Participant Payments

Your Entire Field Operation in One Mobile App

Smarty puts CROMS in the hands of your SC, CRA and CTA teams — iOS, Android and Web, no laptop required.

AI Receipt Scanning

Point your camera at any receipt — CROMS reads it and fills the expense form automatically.

Mobile Office

Leave requests, payroll advances, task assignments — everything your field staff needs, from their phone.

Real-Time Notifications

Study updates, pending approvals and financial balances pushed instantly — no more chasing emails.

Electronic Case Report Forms, Built for Clinical Research

Design, publish and collect eCRF data across web and mobile. Anonymous participant numbering, interim analysis and multi-format export built in.

Flexible Folder Structure

Organise forms by visit, period or group.

Anonymous Data Collection

Participants represented by assigned numbers.

Interim Analysis

Review data before the study closes.

Multi-Format Export

Export to .xls, .sav and more.

Participant Visit Form — Study EQ-3D-5LActive
Visit DateDate
Participant NumberNumeric
Mobility AssessmentSingle Select
Self-Care ScoreScale 1–5
Usual ActivitiesSingle Select
Pain / Discomfort LevelSingle Select
Investigator NotesOpen Text
AI-Powered

Build Any Form —
Without Writing a Line of Code

Describe what you need in plain language. CROMS AI generates the form structure and field types instantly — your team creates any data collection form without a developer.

Natural Language to Form

Describe your form in plain text — AI builds the fields, types and structure automatically.

Integrated Task Management

Pair any form with tasks, assign owners and track completion — turning data collection into structured workflows.

Connected to the Full Platform

Forms integrate with HR, finance, study data and reporting — no siloed tools.

"Create a site initiation checklist with document upload, responsible person and completion date"
AI generating form…
AI Generated — Site Initiation Checklist
Site NameText
Responsible PersonUser Select
Protocol DocumentFile Upload
IB ReceivedCheckbox
Target Completion DateDate
StatusDropdown

Access CROMS Anywhere,
On Any Device

Field staff on mobile, management on desktop, everything synced in real time — no data gaps, no version conflicts.

iOS

Native iPhone & iPad app

App Store

Android

Full Android support

Google Play

Web

Full-featured browser access

Any Browser

PWA

Installable progressive web app

Cross-Platform

Desktop

Windows & macOS application

Win · Mac

Ready to Eliminate Manual
Handoffs in Your CRO?

See the full hire-to-invoice lifecycle in a live demo — tailored to your operation.

Contact Sales

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